Withdrawals will be processed within 3 banking days from the date of your withdrawal request. Any delays beyond this timeline will not be entertained, and we request that you cooperate with us for swift resolution.
If you do not receive your payment, it is your responsibility to immediately contact our support team. Delayed communication on your part will not be accepted, and timely action is essential for resolution.
If payment issues are unresolved, you may pursue legal action against Bitofy only after 120 days from the non-payment date. Any legal action before this period will be considered invalid and unsupported.
If negative comments are posted on our official social media platforms (like Facebook) causing damage to our reputation, your account along with the remaining balance will be frozen for 15 days. Please refrain from damaging our reputation, as it will lead to serious consequences.
It is your responsibility to ensure that all payment details are correct and valid. Incorrect or incomplete information from your side will cause unnecessary delays, and these will not be our responsibility.
If your payment issue is not resolved within the 120-day period, you are required to take appropriate legal measures. Bitofy will not take further responsibility for delayed payments beyond this period.
In case of any payment issues, you are expected to immediately engage with our support team. Failure to do so may result in further delays and complications in resolving your issue.
You will not incur any additional charges for contacting our support team regarding payment-related issues. We are here to assist you without any extra fees.
You will receive a payment confirmation within 24 hours of processing your request. If you do not receive confirmation, it is your responsibility to follow up with our support team immediately.
If the payment details you provide are invalid or incomplete, your withdrawal request may be rejected. We urge you to double-check all information before submitting it to avoid issues.
Any transaction fees applicable to your withdrawal will be disclosed in advance. You will be responsible for covering any such fees.
Bitofy reserves the right to modify these payment terms at any time. Should any significant changes occur, you will be notified accordingly.
If you violate any of the payment policies, we reserve the right to freeze your account and any remaining funds, without prior notice.
You are fully accountable for any delays caused in the payment process due to incorrect or incomplete information. It is your responsibility to resolve issues promptly to avoid further complications.
If your account is frozen due to policy violations, there will be no refund for any remaining balance.
In case Bitofy faces a financial crisis, we kindly request that you allow us a grace period of 30 days to resolve the issue and ensure payment processing. Your understanding and patience during such difficult times are highly appreciated.
If Bitofy experiences financial difficulties or insolvency in the future, we assure you that we will work diligently to resolve the issue and restore solvency. During this period, we ask that you refrain from filing any lawsuits and instead pursue legal avenues through court, if necessary.
By requesting a withdrawal, you agree to abide by all the terms and conditions mentioned above. Please ensure compliance to avoid complications. We appreciate your understanding and cooperation.